How can I Troubleshoot Comcast Email Service?
If you are having issues in accessing your Comcast email service then, use this given information in order to get back to your work. You can also ask Comcast Support team in this regard.
Perform basic troubleshooting
Before you proceed to its complicated questions, then, it’s better for you to perform its basic troubleshooting on your PC and network connections. First, you need to reboot your PC, modem as well as a wireless router. When you do so, you need to open web browser tab on your PC and visit any website in order to check your internet connection is working. In case, you find that internet connection is not working, then, press “Network” icon in its bottom right side of your PC screen, there, you need to choose Comcast XFINITY network and then, press “Connect” and enter your password if it asks you.
Check your Comcast device
It is required to check your modem or router, both are connected appropriately. You need to make sure that cables are not loose and they are placed properly in their ports. You need to check your Comcast XFINITY device manual in case, you are not sure how cables should be connected. Now it will ask you to verify that you have paid all the bills to keep your service active. However, keep in mind sometimes, networks get down. You can connect with the team to find the answer in this regard like network outages and different other technical problems that may affect your email account.
Check your email settings
Open your email account in order to check that its settings are entered accurately. How do you access your mail account settings depends on your mail account. In order to check its settings in the default Windows 8.1 app, you need to take your mouse in the bottom right side of your screen and there you have to press on “Settings” and next, you have to choose Comcast account to view its configuration. If you are using Outlook 2013, you need to press “File” on its main menu, there you have to press “Account Settings” and then again on the same. Next, you have to press Comcast email account and then, you can press on “Change” button.
Check your mail account configuration
Once you reach to emails settings in your email app, it is required to verify that you have configured it properly. Your complete Comcast email address must be in its email address box, alongside, you need to check its server fields, it should be “imap.comcast.net” and “smtp.comcast.net” respectively. In its incoming and outgoing email port you’ll find “993” and the outgoing “587” and next, you have to turn SSL encryption ON if required.
Use Comcast email
This email service also has an email portal and you can use this to check your mail on the go from your device with a web browser. If you are facing issues with your mail account, then, use webmail portal. Enter your credentials there in order to log in.
It comes in handy to the users; in case, you don’t know your password then, recover it. You can press on “forgot your password” to get a new password and simply contact Comcast Email Support Helpline Number USA.
Also, Read This Blog: How to Fix Random Issues with Comcast Email Service?